PacificNet Inc., a leading provider of Customer Relationship Management (CRM) and telemarketing services, call center, Direct Response Television (DRTV) and Value-Added Services (VAS) in China, announced that its subsidiary PacificNet iMobile has become the sole authorized service provider of Nokia for its official Nokia Online Store in China.

Nokia’s Online Store is an online shopping platform granted by Nokia Corporation and operated by PacificNet iMobile. It was developed to provide an extraordinary one-stop shopping experience for Chinese consumers.

In the cities with distribution centers, logistics personnel will deliver the goods door-to-door for free within three business days while in other regions without distribution centers, EMS will be used and no fees will be charged. In most cases, the goods will be shipped the day after payment receipt and will reach the customer within 3-5 days. iMobile’s customer service is just a phone call away and will help solve any problems encountered on site.

PacificNet iMobile’s distribution center, logistics chain and customer service center covers 40 cities in 21 provinces to provide convenience and a high quality of service to their customers. They include Beijing, Shanghai, Chongqing, Tianjin, Chengdu, Dalian, Qingdao, Guangzhou, Shenzhen, Zhuhai, Dongguan, Hangzhou, Ningbo, Wenzhou, Nanjing, Wuhan, Xi’an, Harbin, Qiqihaer, Henan and Changsha.

Zhang Wei, General Manager of PacificNet iMobile, stated, "We are proud to partner with Nokia, the world leader in mobile communications, to provide Nokia’s official online store and to serve an important role in enhancing Nokia’s customer relationship management (CRM) in China. Our iMobile distribution centers are operating under strict guidelines and workflow process control to ensure that all of the mobile products purchased contain the authentic trademark and licenses of Nokia, thus preventing the customers from purchasing counterfeit products or cross-channel imports. PacificNet iMobile’s high service standard and quality track record allows us to further protect legitimate rights and interests of our consumers."

"We believe the opportunity with one of the largest and most widely recognized communications providers in the world is substantial," said Victor Tong, President of PacificNet. "iMobile has demonstrated the ability to support a wide range of online and offline marketing initiatives, and with the growing demand for communications services in China we feel the potential to generate strong revenue from this relationship is significant." ( PRNewswire )

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